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We Sell BRAND NEW Equipment with Free Shipping & Zero Sales Tax – Offer Valid Through April!
We Sell BRAND NEW Equipment with Free Shipping & Zero Sales Tax – Offer Valid Through April!

Extended Warranties

Want Extra Protection with an Extended Warranty?

For extra cost, we can offer you an extended warranty through our parter named CPS Warranties (Consumer Priority Service). Prices vary based on item price, please see product pages for pricing.

Click here to visit the CPS Website

Most of our items come with a standard manufacturer's warranty which usually lasts about a year on average. However, purchasing an extended warranty can be beneficial for several reasons:

1.) CPS offers a 2 Year, 3 Year, or 5 Year warranty

2.) CPS warranties cover accidental damage, while manufacturers warranties do not

3.) CPS offers 100% parts and labor coverage

4.) CPS will completely replace your item if they can't fix it

3 Ways to Add an Extended Warranty to Your Order:

1.) Use the Buttons to Add to Cart: You can simply click the button to add a 2, 3, or 5 year extended warranty to your order. These buttons can be found above the "add to cart" button on any product page.
2.) Over The Phone: You can add an extended CPS warranty by ordering your mobility product over the phone. Simply ask your customer service agent to add your desired warranty to your order.
3.) After Your Purchase: Forgot to add one to your order? It's not too late, you can purchase an extended warranty after your purchase at any time! Simply call or email us with your requested warranty and order info, and we can send you an invoice or take your payment over the phone. Please also note that if you make a purchase without a warranty, you will receive and "after market" email, which will provide a link to where you can purchase an extended warranty.

Other Frequently Asked Questions:

Is a CPS Warranty just an extension of the existing manufacturer’s warranty?

No: It is an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that are not offered by manufacturers such as accidental damage.

What's the catch?

There is none! It's very simple. Just purchase your warranty, contact us if your item breaks during your warranty period, and pay a one time $125 service fee. Then, we will cover the parts and labor to send someone out to repair your item. If we can’t fix your item, we’ll replace it!

When does the coverage start?

Coverage starts on the date of purchase.

Can I transfer the Protection Plan to a new owner?

Yes! CPS Warranties are transferable between owners.

What is not covered?

Unfortunately, the CPS Warranty does not cover lost or stolen products, gross misuse & consumables such as tires, batteries, etc.

Is there a service fee for the Replacement and Repair plans?

Yes, there is a $125.00 service fee at time of claim for any manual wheelchairs, electric wheelchairs, mobility scooters or other medical equipment.

What happens if my product breaks?

In the event that you need to use your warranty (aka: file a claim) to repair your item, you can call Restore Mobility at 1-800-971-5369 and let us know that you need to use your CPS Warranty, or you can call CPS directly at 1-800-905-0443. Upon activating your claim, there will be a $125 dollar service charge, and then CPS will arrange all of the logistics for the repair or replacement of your item.

You can contact CPS directly to file a claim in three ways:
  • Online at www.cpscentral.com and click the “File a Claim” button
  • Via email at cs@cpscentral.com
  • Call in toll free at 800-905-0443