Metro S500 Heavy Duty 4 Wheel Mobility Scooter

About the Metro Mobility S500 Scooter:

The Metro Mobility S500 Scooter is a cutting-edge mobility solution that combines comfort, convenience, and performance to redefine the standards of personal transportation for those with mobility challenges. This scooter is designed to cater to the needs of seniors and individuals with limited mobility, offering a range of features that promote independence and enhance the overall riding experience. With its robust design and extended driving range, the S500 scooter is an ideal choice for both outdoor adventures and daily errands, providing users with the freedom to explore their surroundings without limitations.

Key Features:

• Front board with comes with 2 cup holders & USB charging port
• Equipped 10-inch front & rear pneumatic tires for various terrains
• Up to 28 miles on a single charge
• Holder for crutches or a walking stick
• A plush seat with a supportive headrest
• Sliding swivel seat with flip-up armrests
  

Specifications:

Weight Capacity: 350 lbs
Max Speed: 8 mph
Range: 25 miles
Length: 53”
Width: 24”
Height: 43”
Battery: 52 AH
Max Slope: 12 degree
Tire Size: 10” front and rear
Tire Material: pneumatic tire with aluminum alloy wheels
Seating: sliding swivel seat with flip-up armrests
Lighting: LED headlight, brake light, and turn signal light

Warranty:

One-Year Limited Warranty:

• Drivetrain, including: transaxle, motor and brake.
• All electrical parts, including : controllers and battery chargers.

Half-Year limited Warranty:

• Batteries

Resources: 

Owner's Manual Link

Shipping
After placing your order, please allow about 1 to 3 business days (Mon-Fri) to process your order and get it shipped out of the warehouse. After that, please allow another 4 to 5 days on the road. Generally, we tell our customers to expect a delivery within 5 to 8 total days from the day of purchase. We use standard ground shipping (UPS or FedEx) for most items, but larger items such as beds or recliners require freight shipping and usually take about 1 to 3 weeks for delivery. If you order a larger item that requires freight delivery, the shipping company will call you about a week before the estimated delivery date to schedule the drop off. Expedited shipping is currently not an option. We do not ship to Hawaii, Alaska, any U.S. Territory, APO/FPO, or any other international address. Please note that orders could arrive in multiple packages. These shipping times are only estimates, as we occasionally experience delays due to supply chain issues.

Returns
If you have any issues with your item, we are only a phone call or email away. We are happy to offer you a return within 30-days of the date of purchase. You will be responsible for any return shipping fees and a 2.9% processing fee. Lastly, some items may have no restocking fee, but some items may have a restocking fee that ranges anywhere between 5% to 20%. Every vendor is a little bit different, so please ask about your specific item for more information. To start a return, you can contact us at info@restoremobility.com or give us a call at 800-971-5369. To qualify for a return, the item must be in new/unused condition, and in the original box and packaging. Once your return is accepted, we’ll send you the instructions on how and where to send your package. Please note that most add-on accessories are non-refundable. Please also note that Journey UpBeds and Perfect Sleep Chairs are non-returnable items.

Damages/Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return. Once approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@restoremobility.com.

Exchanges
The fastest way to ensure you get what you want is to go through the return process for the item you have, and once the return is accepted, you would then make a separate purchase for the new item.

Cancellations
If you wish to cancel your order, please let us know as soon as possible. The sooner the better! In general, we will try to capture your payment at the time of shipment or after 7 days from the date of purchase to avoid any processing fees due to cancellation. However, if you choose to cancel your order after we have captured your payment, then you will be subject to a 2.9% processing fee.

Hello!

Why buy from us?

If you buy from us, you are supporting a small business. We operate with only 3 employees! And you can rest assured that if you have any issues with your item, we are only a phone call or email away. We only sell BRAND NEW equipment!

Also...

We offer all of the following:

• Free Gift(s) with Every Purchase
• No Sales Tax
• Returns within 30 Days (Some items have a 5% to 20% restocking fee)
• Free Shipping on All Items Storewide
• Excellent Customer Service (Phone, Email, and Live Chat)
• Lifetime Phone Support and Troubleshooting
• Manufacturer's Warranty on All Items
• Extended Warranties Available at Extra Cost (Cover Accidental Damage)

We are very appreciative that you have taken the time to explore our website. My name is Evan, the owner here at Restore Mobility. My family and I are here to provide you with the best mobility products, for the best prices, and most importantly, with the best customer service. We all know how it goes when you buy something from a big box store... You might run into an issue with your product, and try to reach out to the customer service department, only to be put on hold for 15 minutes, or end up chatting with a robot. We want you to feel as though you are shopping in a local store in your hometown, where a great sense of warmness is felt upon entering, and there are friendly people waiting at the front counter to provide you with all of the answers to your questions. We value integrity and honesty, and we strive to provide exactly that for every single customer that we work with. Please never hesitate to email or call us with any questions and we will get back to you either immediately, or as soon as we see the notification that you have contacted us. 

Sincerely, 

-Evan
Owner

Price Match Guarantee

We are committed to offering you the best value for your dollar with the lowest prices — guaranteed! If you find a lower price (excluding shipping and handling) on an identical item anywhere in the U.S., we'll match it! Please follow the instructions below.

Before you place an order:

Email us at info@restoremobility.com and tell us:

- the specific title of the item you are interested in

- the lowest price that you have seen for the product

Then, we will adjust the price before your purchase.

After you've placed an order:

Email us at info@restoremobility.com and tell us:

- your order number

- the lowest price that you have seen for the product

Then, we will refund the appropriate amount.